Abi Togunde
About Abi Togunde
Abi Togunde is a Senior Manager of Client Implementation at Pelago, with extensive experience in technical support and project management across various companies. He holds a Bachelor of Science in Information Assurance from Eastern Michigan University and has a proven track record in managing SaaS implementations and enhancing customer success.
Current Role at Pelago
Abi Togunde serves as the Senior Manager of Client Implementation at Pelago, a position held since 2023. In this role, she oversees the implementation of client projects, ensuring that the transition to Pelago's services is seamless and efficient. Her responsibilities include managing client relationships and coordinating with various teams to deliver successful outcomes.
Previous Experience at Clarity Voice
Abi Togunde worked at Clarity Voice in various roles from 2012 to 2021. She began as a Technical Support Consultant for two years, followed by a four-year tenure as Technical Support Team Lead. She then advanced to the position of Technology Support Manager, where she managed technical support operations for three years. Her experience at Clarity Voice provided her with a solid foundation in technical support and team leadership.
Experience at Cloudmed
From 2021 to 2022, Abi Togunde served as a Client Delivery Manager at Cloudmed, an R1 company. In this role, she was responsible for managing client delivery processes and ensuring that client needs were met effectively. This position contributed to her expertise in client management and delivery in a remote work environment.
Education and Expertise
Abi Togunde earned a Bachelor of Science in Information Assurance from Eastern Michigan University, studying from 2011 to 2014. Her education has equipped her with a strong technical background, which she has applied throughout her career. She possesses expertise in managing SAAS and cloud-based implementations, particularly in enterprises and healthcare systems.
Freelance Technical Consultant Work
As a Freelance Technical Automation Consultant and Technical Marketer, Abi Togunde has crafted over 200 websites, marketing campaigns, automations, sales funnels, and SAAS systems. This experience highlights her ability to transform ideas into reality through innovative technology solutions, showcasing her skills in project management and technical execution.