Brad O'connell
About Brad O'connell
Brad O'Connell is a Customer Service Supervisor at Penguin Random House and Co-Pastor of Garden Church in Hanover, Maryland.
Customer Service Supervisor at Penguin Random House
Brad O'connell has been serving as the Customer Service Supervisor at Penguin Random House since March 2014. In this role, Brad oversees the customer service operations, ensuring that customer inquiries and concerns are handled efficiently and effectively. His responsibilities likely include managing customer service representatives, addressing escalated issues, and implementing customer service policies.
Educational Background in English Communications
Brad O'connell studied at Lebanon Valley College, where he pursued a Bachelor of Arts degree in English Communications. He attended the college from 2007 to 2011. This educational background provided him with a strong foundation in communication skills and techniques, likely contributing to his expertise in managing customer relations and interactions at Penguin Random House.
Co-Pastor at Garden Church
In addition to his professional career, Brad O'connell is actively involved in his community as a Co-Pastor at Garden Church in Hanover, Maryland. This role involves providing spiritual leadership and guidance to the congregation. He also contributes to the church's activities and outreach programs. Brad is active on Facebook, engaging with the community through the church's page.