Cassandra Weaver
About Cassandra Weaver
Cassandra Weaver is the Customer Experience Manager at Penguin Random House in Melbourne, Australia, with over a decade of experience in the role. She has a diverse educational background and is skilled in process optimization and strategic planning.
Current Title
Cassandra Weaver serves as the Customer Experience Manager at Penguin Random House in Melbourne, Australia. She has held this role since May 2013, bringing over a decade of experience to the position.
Previous Experience
Before joining Penguin Random House, Cassandra Weaver worked as the Customer Service Manager at LEMNOS FOODS in Melbourne, Australia. She held this role from 2012 to 2013, spending one year focused on improving customer service initiatives.
Educational Background
Cassandra Weaver has pursued diverse educational qualifications. She is currently studying Holistic Counseling at Health and Harmony College, having previously achieved a Diploma of Holistic Counselling from the same institution between 2018 and 2019. She also holds a Certificate IV in Customer Contact from Chisholm Institute (2008-2009), Integrated Business Management S&OP from Oliver Wight (2006), Emotionally Intelligent Leader from Melbourne Business School (2005), and Train Small Groups from Goulburn Ovens Institute of Tafe (2004). Additionally, she attended Mentone Girls Secondary College.
Professional Skills
Cassandra Weaver is skilled in Process Optimization, which involves improving business processes for increased efficiency and effectiveness. She has a strong background in Strategic Planning, where she sets long-term goals and devises strategies to achieve them. Additionally, she is accredited as a Mental Health First Aider, trained to provide initial support to individuals experiencing mental health issues.
Current Studies in Holistic Counseling
In addition to her professional role, Cassandra Weaver is currently studying Holistic Counseling at Health and Harmony College. This field focuses on a comprehensive approach to mental and emotional well-being, integrating various therapeutic practices to support individuals holistically.