Frank Hentschel
About Frank Hentschel
Frank Hentschel is the Application Support Manager at Penguin Random House, with extensive experience in IT systems management and a background in magazine and content technology.
Company
Frank Hentschel currently works at Penguin Random House, where he serves as the Application Support Manager. He began his tenure at the company on January 1, 2019. In this role, Frank focuses on various facets of IT management, emphasizing cost effectiveness, service quality, and business development.
Title
Frank Hentschel holds the position of Application Support Manager at Penguin Random House. His role involves overseeing the application support functions, ensuring the reliability and efficiency of IT systems, and enhancing the overall service quality provided by the IT department.
Previous Experience at TI Media
Before joining Penguin Random House, Frank was the Magazine & Content Technology Manager at TI Media. He worked there from 2012 to 2019, accumulating seven years of experience in London. In this role, he managed the technology needs related to magazine and content production, leveraging his technical expertise to support editorial operations.
Background at Time Inc. UK
Frank Hentschel has an extensive history with Time Inc. UK, where he held multiple positions over a span of 13 years. Initially joining as an Account Manager for Editorial Systems from 1999 to 2005, Frank later transitioned to the role of Editorial IT Consultant, a position he held from 2005 to 2012. During his time there, he contributed significantly to the company's editorial IT strategies and systems.
Education and Expertise
Frank Hentschel has a strong educational background that complements his professional experience. He earned a BSc in Product Design & Development from Salford University, completing his studies from 1992 to 1995. Additionally, he holds an HND in Art & Design, completed from 1990 to 1992. He also attended the German School London from 1983 to 1990. Frank brings 19 years of experience in planning, governance, and implementation of Enterprise IT systems, along with a proven track record in aligning strategic goals with successful business outcomes.
Early Career and Other Roles
Prior to his roles at Penguin Random House, TI Media, and Time Inc. UK, Frank Hentschel served in various capacities. He was a Director and Editorial Support Consultant at Zeitgeist Ltd from 1997 to 1999 in London. Earlier in his career, he worked as Technical Support at Computer Warehouse from 1995 to 1997. These roles provided him with a broad foundation in technical support and consulting, which have been instrumental in his career development.