Holly Ellison
About Holly Ellison
Holly Ellison is a Customer Service Representative at Penguin Random House in Westminster, MD, with a background in marketing, office management, and reception.
Current Position at Penguin Random House
Holly Ellison is currently a Customer Service Representative at Penguin Random House in Westminster, MD. In this role, she manages 17 International Wholesale and Author Accounts. Her responsibilities include handling daily emails about inventory, shipment tracking information, and the availability of titles. She also works closely with warehouse associates to ensure timely delivery of shipments to customers and freight forwarders. Additionally, she supports Penguin Random House authors by managing Author Appearance Events and ensuring smooth coordination.
Previous Positions in Customer Service and Administration
Holly Ellison has extensive experience in various customer service and administrative roles. From 2014 to 2016, she worked as a Receptionist in the Undergraduate Admissions office at McDaniel College in Westminster, Maryland. Before this, she served as an Office Manager and Bookkeeper at JMB, Inc. for seven years, where she was responsible for managing office tasks and bookkeeping activities. She also worked as a Marketing Coordinator at Torrence Construction for six months in 2011.
Educational Background
Holly Ellison studied at McDaniel College, where she majored in Art/Art Studies and Graphic Design. She completed her Bachelor's degree of Art in 2010, after four years of study. Her educational background provides a solid foundation in both creative and technical disciplines, contributing to her versatility in her professional roles.
Skills in Web Development and Creative Hobbies
Holly Ellison is actively learning web development codes, techniques, and skills for web and software development. Beyond her professional responsibilities, she engages in creative hobbies such as creating startup businesses, undertaking DIY projects, and reorganizing rooms or closets. These activities reflect her interest in innovation and continuous personal development.