James Hurling
About James Hurling
James Hurling is a Senior Technology Support Analyst at Penguin Random House in Frating Green, England, with a strong background in IT support and networking.
Current Position at Penguin Random House
James Hurling serves as the Senior Technology Support Analyst (EUC 2nd and 1st Line) at Penguin Random House, located in Frating Green, England, United Kingdom. In his role, he is responsible for providing advanced technical support and ensuring seamless end-user computing services. He has been with Penguin Random House since November 2020, continually contributing to their IT infrastructure and user support.
Previous Roles in IT Support and Networking
James Hurling has accumulated extensive experience in IT support and networking through various roles. Prior to joining Penguin Random House, he worked at Kennedys as a Systems Analyst for four months in 2019. In the same year, he held a position as a Network Operations Center Engineer at BT in Martlesham Heath, where he worked for six months. His most extended tenure was at Linklaters, where he was a Senior IT Support Analyst from 2013 to 2019, based in Colchester.
Educational Background
James Hurling has a strong educational foundation in Information Technology. He earned a BSc Honours degree in Computing Solutions with a specialization in networking from the University of Essex, where he studied from 2006 to 2009. Prior to university, he attended Clacton County High School, achieving 13 A*-B grades in subjects including IT, Maths, English, Science, and French. He also completed his A-levels at Clacton County High School Sixth Form, focusing on Information Technology, Music Technology, English Literature, and History.
Experience at Linklaters
James Hurling spent six years at Linklaters, serving as a Senior IT Support Analyst. During his tenure from 2013 to 2019 in Colchester, England, United Kingdom, he was responsible for providing high-level technical support and ensuring the optimal performance of IT systems. This role allowed him to hone his skills in advanced IT support, troubleshooting, and user assistance.