Jennifer Chan
About Jennifer Chan
Jennifer Chan is the Manager of eBook Production at Penguin Random House in New York, overseeing eBook corrections and systemic changes in eBook trends.
Title at Penguin Random House
Jennifer Chan is currently employed at Penguin Random House as the Manager of eBook Production. She operates out of New York, New York. In this role, she oversees the production and quality control of eBooks, ensuring that publication standards are met across all digital formats.
Prior Roles at Penguin Random House
Jennifer has held multiple roles at Penguin Random House. She served as Team Lead for four months from 2011 to 2012. Prior to that, she was an Associate from 2010 to 2011. She also worked as a Freelancer for two years from 2008 to 2010, contributing to projects and initiatives during her tenure.
Previous Experience at UBS Wealth Management
Before joining Penguin Random House, Jennifer Chan gained significant experience at UBS Wealth Management. She held the position of Associate Manager in the Mutual Funds Group from 2006 to 2008 in Jersey City, New Jersey. She also worked as a Senior Associate and Associate in Project Management from 1999 to 2006 in the same location.
Education and Certifications
Jennifer Chan pursued higher education diligently. She earned a Certificate in Leadership and Organizational Development from New York University School of Continuing and Professional Studies, attending from 2013 to 2015. She also attained a Certificate in Digital and Graphic Design from Parsons School of Design between 2009 and 2011. Moreover, she holds a Bachelor of Arts in Anthropology from the State University of New York College at Geneseo, where she studied from 1994 to 1998.
Responsibilities and Contributions at Penguin Random House
In her current role, Jennifer provides critical input on archival and distribution systems. She is involved in building specifications for the integration of print and ebook corrections. Jennifer manages relationships across all US-based publishing divisions and handles eCustomer service for eBook corrections. Furthermore, she identifies issues in eBook trends to implement systemic changes and creates training procedures for internal processes.