Jennifer Summers
About Jennifer Summers
Jennifer Summers is a Customer Service Representative at Penguin Random House in Westminster, Maryland, with over a decade of experience in management roles in the optical retail industry.
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Jennifer Summers is a Customer Service Representative currently working at Penguin Random House. She brings extensive experience to her role, leveraging her background in management and customer service.
Current Role at Penguin Random House
Jennifer Summers began her role at Penguin Random House in November 2020. She serves as a Customer Service Representative in their Westminster, Maryland office. In this position, she applies her decade-long experience in management and customer service to provide support and assistance to Penguin Random House's clientele.
Previous Roles at National Vision Inc.
Before joining Penguin Random House, Jennifer Summers worked at National Vision Inc. for 11 years. She served as an Assistant Manager from 2009 to 2014, and subsequently as General Manager from 2014 to 2020. During her tenure, she developed significant expertise in the optical retail industry and honed her management and customer service skills.
Experience in Management and Customer Service
Jennifer Summers has over a decade of experience in management roles, primarily in the optical retail sector before her transition to the publishing industry. Her extensive background includes positions as General Manager and Assistant Manager at National Vision Inc., where she managed operations and ensured high levels of customer satisfaction.
Location and Regional Expertise
Based in Westminster, Maryland, Jennifer Summers brings local expertise to her role at Penguin Random House. Her location allows her to serve the regional market effectively, understanding the specific needs and preferences of local customers.