Jonathan Miller
About Jonathan Miller
Jonathan Miller is a Customer Support & Analytics professional at Penguin Random House with a diverse background in health information management, engineering, EMT paramedic training, and theater.
Current Role at Penguin Random House
Jonathan Miller has been working at Penguin Random House in the capacity of Customer Support & Analytics - Publicity in the United States since September 2021. His role involves a combination of customer support responsibilities and data analytics, aiding in the publicity efforts of the company.
Previous Experience at BSA Health System
Jonathan Miller accumulated seven years of experience at BSA Health System in Amarillo, Texas. He worked as a PBX Operator from 2013 to 2015 and again from 2019 to 2020. Additionally, he served as a Unit Clerk from 2015 to 2019. These roles provided him with extensive experience in healthcare operations and administrative support.
Experience in Emergency Medical Services
Jonathan Miller gained practical experience in emergency medical services by working as an EMT Basic at ACT Medical Transport for seven months in 2011 and at Thorne Ambulance Service for three months the same year. These positions allowed him to develop critical skills in emergency response and patient care.
Educational Background
Jonathan Miller possesses a diverse educational background. He earned a Bachelor of Science in Health Information Management from Western Governors University. He also holds an Associate's Degree in Engineering from Amarillo College. Additionally, Miller has technical training in EMT Paramedic from Greenville Technical College and academic studies in Theatre/Theater from Mars Hill University. He completed his high school education at Watauga High School, graduating with a diploma.
Early Career as a Ramp Agent
Before transitioning into customer support and healthcare roles, Jonathan Miller worked as a Ramp Agent at Quickflight Aviation Services at GSP International Airport. He held this position from 2009 to 2011, gaining experience in ground handling operations and logistics.