Susanna Herrick
About Susanna Herrick
Susanna Herrick is a Customer Service Associate at Penguin Random House and Director at Simha Yoga, with extensive experience in customer service, acting, and gardening.
Current Position at Penguin Random House
Susanna Herrick is currently employed as a Customer Service Associate at Penguin Random House. In this role, she is responsible for managing customer inquiries and ensuring satisfaction with the company's products and services. Her position involves addressing various customer needs and providing solutions to their concerns.
Past Roles at Penguin Random House
Since 2018, Susanna Herrick has held multiple positions at Penguin Random House. She began as a Picker/Packer Order Processor 1, followed by a role as a Mailing/Marketing Order Processor 3. She also worked as a Customer Service Representative from 2019 to 2020 before advancing to her current role as a Customer Service Associate.
Education and Certifications
Susanna Herrick holds a Bachelor of Fine Arts (BFA) with honors in Acting from The University of the Arts, completed from 2014 to 2017. She also completed a 200-hour level Hatha Yoga certification at Yama Studio Therapeutic Yoga Teacher Training Program from 2012 to 2013. Additionally, she has a Bachelor of Arts (B.A.) in Drama and Dramatics/Theatre Arts from Carroll Community College, as well as having studied at Guilford College.
Professional Experience Across Various Industries
Susanna Herrick has amassed a diverse professional background. She has worked as a Front Desk associate at Antrim 1844, a Sales Associate at Greene Street Consignment, and an Actor at REV Theatre Company. Additionally, she has served as a Sales Consultant and Product Spokesperson at Fermentation Creation, a Marketing Manager and Actor at Whodunnit for Hire, LLC, and a Simulator Psych Patient at Carroll Community College Nursing Program.
Leadership at Simha Yoga
In addition to her roles in customer service and sales, Susanna Herrick is currently serving as the Director at Simha Yoga in the Baltimore, Maryland area. Her responsibilities include overseeing the yoga studio's operations, managing staff, and ensuring the delivery of high-quality yoga instruction.