Donald Gatens
About Donald Gatens
Donald Gatens serves as the Vice President of Profit & Process Improvement at Penn Power Group, where he has worked since 2023. He has extensive experience in operations and quality improvement, having held various leadership roles within the company since 2008.
Current Role at Penn Power Group
Donald Gatens serves as the Vice President of Profit & Process Improvement at Penn Power Group, a position he has held since 2023. In this role, he focuses on enhancing profitability and improving processes within the organization. His leadership aims to streamline operations and drive efficiency in the company's service offerings.
Previous Experience at Penn Power Group
Prior to his current role, Donald Gatens worked at Penn Power Group as the Regional Vice President of Operations from 2016 to 2023. He was responsible for overseeing operations in the On-Highway division, contributing to the company's strategic goals in the heavy-duty transportation sector. He also held the position of Vice President of Quality and Continuous Improvement from 2008 to 2015, where he focused on enhancing service quality and operational standards.
Educational Background
Donald Gatens studied at the Philadelphia College of Osteopathic Medicine, where he focused on Organizational Development and Leadership from 2008 to 2010. He also attended Drexel University's LeBow College of Business, earning a Green Belt Certification in LEAN/Six Sigma in 2012. His education has provided him with a solid foundation in leadership and process improvement methodologies.
Expertise in Process Improvement
Donald Gatens possesses a strong background in Sales Demand Creation and Business Process Improvement. He has expertise in Absorption Rate Optimization, which is essential in the transportation service industry. His Green Belt Certification in LEAN/Six Sigma reflects his commitment to enhancing process efficiency and reducing waste, contributing to operational excellence.
Commitment to Customer Satisfaction
Donald Gatens demonstrates a commitment to Customer Satisfaction in his roles within the transportation services sector. He focuses on ensuring high service standards, which is critical for maintaining client relationships and fostering business growth. His efforts in this area align with the overall goals of Penn Power Group.