James Dykes
About James Dykes
James Dykes is a Service Advisor at Penn Power Group in Philadelphia, Pennsylvania, where he has worked since 2017. He has a background in business management and has held various supervisory roles in the logistics and service industries.
Current Role at Penn Power Group
James Dykes has been employed as a Service Advisor at Penn Power Group since 2017. In this role, he is responsible for providing expert advice and support to clients regarding service options and solutions. His experience in the industry allows him to effectively address customer needs and ensure satisfaction. He operates from the company's Philadelphia, Pennsylvania location.
Previous Experience at Ryder System, Inc.
Before joining Penn Power Group, James Dykes worked at Ryder System, Inc. as a Service Supervisor from 2015 to 2017. During his two years in this position, based in Miami, Florida, he managed service operations and coordinated maintenance activities to enhance efficiency and service quality.
Education and Expertise
James Dykes holds a Bachelor of Science degree in Business Management from Penn State University, which he completed from 2000 to 2003. He further advanced his education by earning a Master of Business Administration from the University of Pittsburgh Katz Graduate School of Business between 2005 and 2007. His educational background provides a strong foundation for his roles in service and operations management.
Career Background in Operations and Supply Chain
James Dykes has a diverse career background in operations and supply chain management. Prior to his role at Ryder, he served as an Operations Supervisor at Pitt Ohio for five months in 2015. He also worked at FedEx Ground as a Linehaul Specialist III from 2010 to 2015 and held the position of Distribution and Supply Chain Supervisor at Giant Eagle from 2007 to 2010. These roles contributed to his expertise in logistics and service operations.