Tshephang Kiki Moopa (MSc)
About Tshephang Kiki Moopa (MSc)
Tshephang Kiki Moopa is a Customer Success Manager with a background in psychology and extensive experience in account management and business development. She has worked at various organizations, including Waberer's International and Old Mutual South Africa, and holds a Master's degree in Occupational Psychology from the University of Leicester.
Current Role at Pento
Tshephang Kiki Moopa serves as a Customer Success Manager at Pento, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include addressing customer inquiries, providing support, and facilitating the onboarding process for new users.
Professional Experience at Waberer's International
Tshephang Moopa has extensive experience at Waberer's International, where she held multiple roles. She worked as a Key Account Specialist from 2016 to 2017, followed by a position as an Integration Specialist from 2017 to 2019. In 2019, she briefly served as a Sales and Business Development Manager. Her time at Waberer's International spanned a total of three years, during which she contributed to various aspects of client management and business development.
Previous Employment at Old Mutual South Africa
Before her tenure at Waberer's International, Tshephang Moopa worked at Old Mutual South Africa as an Executive Personal Assistant to the Managing Director. She held this position for 11 months from 2015 to 2016 in Centurion. In this role, she supported executive operations and assisted in administrative tasks.
Educational Background in Psychology
Tshephang Moopa has a strong educational background in psychology. She earned her Bachelor of Arts (B.A.) in Psychology from the University of Johannesburg from 2011 to 2014. She furthered her studies by obtaining an Honors degree in Psychology from the University of South Africa from 2015 to 2016. Most recently, she completed her Master of Science (MSc) in Occupational Psychology at the University of Leicester from 2020 to 2022.
Qualifications in Teaching and Administration
In addition to her psychology qualifications, Tshephang Moopa has pursued studies in teaching and office administration. She obtained a qualification in Teaching English as a Second or Foreign Language/ESL Language Instructor from I-to-i TEFL/TESOL in 2015. Additionally, she completed an Office Administration qualification at Damelin from 2014 to 2015.