Hadji Pacamalan
About Hadji Pacamalan
Hadji Pacamalan is a Support Manager at PeopleFluent and NetDimensions with a background in Computer Science from Mapúa University.
Education and Expertise
Hadji Pacamalan studied Computer Science at Mapúa University, where he achieved a Bachelor's degree from 2001 to 2004. His background in Computer Science lays a solid foundation for his various technical roles. His education has equipped him with the knowledge and skills required for effective technical support and application management.
Career at PeopleFluent
Hadji Pacamalan has been with PeopleFluent since 2019, starting as an Application Support Consultant. In this role, he served for two years, providing expertise in application support and customer service. Briefly, in 2021, he transitioned to an Operations Engineer position before moving on to the role of Support Manager at Net D Learning within the same company. His career at PeopleFluent demonstrates significant professional growth and a deep commitment to the organization.
Current Role and Responsibilities at NetDimensions
Currently, Hadji Pacamalan works at NetDimensions as a Technical Application Support Engineer. In this role, he leverages his extensive background in technical support to address complex technical issues and ensure customer satisfaction. His responsibilities include troubleshooting, resolving technical problems, and providing frontline support for software applications.
Experience in Technical Support
Hadji Pacamalan has over two years of experience in technical application support, highlighting his proficiency in handling technical issues and his dedication to customer service. His role as an Application Support Consultant and later as a Technical Application Support Engineer has allowed him to develop a deep understanding of technical environments and the needs of users, ensuring efficient resolution of support requests.