Janelle Nicollin Ang
About Janelle Nicollin Ang
Janelle Nicollin Ang is a Senior Support Consultant at PeopleFluent with extensive experience in IT support and project analysis roles across various companies.
Current Role at PeopleFluent
Janelle Nicollin Ang is currently serving as a Senior Support Consultant at PeopleFluent. Her responsibilities include providing expert-level support and consultation services to clients, ensuring smooth operation and resolution of any issues related to PeopleFluent's enterprise solutions. This role leverages her extensive background in software support and her strong problem-solving skills.
Previous Experience at Concert Properties
From 2019 to 2021, Janelle worked at Concert Properties in Vancouver, British Columbia, Canada, as an Information System Support Specialist. During her tenure, she was responsible for maintaining and enhancing information systems, troubleshooting technical issues, and supporting the IT needs of the organization. Her expertise in enterprise networks and Active Directory environments was a valuable asset in this role.
Project Analyst at Immigrant Services Society of BC
From 2018 to 2019, Janelle served as a Project Analyst at the Immigrant Services Society of BC in Vancouver, British Columbia, Canada. She was involved in analyzing project requirements, developing strategies, and ensuring successful project execution. Her role required strong analytical skills and the ability to work collaboratively with diverse teams and stakeholders.
Technical Support Experience at NetDimensions
Janelle was an Application Support specialist at NetDimensions in the Philippines from 2014 to 2018. She provided technical support for web application software, utilizing her skills in languages and technologies such as SQL, Java, PHP, HTML, and CSS. Her role at NetDimensions honed her abilities in debugging, modifying, and maintaining complex software systems.
IT Specialist at IBM Solutions Delivery
Janelle worked as an IT Specialist at IBM Solutions Delivery from 2011 to 2014. Her responsibilities included debugging and modifying web application software using IBM Websphere Application Server and IBM ILOG JRules. She gained in-depth experience in troubleshooting and problem-solving within enterprise networks during her tenure at IBM.
Educational Background in Software Development and ICT Management
Janelle holds a Bachelor of Science in Information and Communications Technology Management from De La Salle University, completed from 2007 to 2011. She furthered her education at the British Columbia Institute of Technology, where she studied Computer Software Engineering and achieved a certification in Applied Software Development from 2019 to 2021. This strong educational foundation has been instrumental in her professional development and expertise.