Lisa Austin
About Lisa Austin
Lisa Austin is a Customer Success Manager at PeopleFluent with over 15 years of experience in human capital management and acquisition.
Company
Lisa Austin is currently working at PeopleFluent as a Customer Success Manager. She manages client relationships and ensures customer satisfaction in a remote capacity.
Title
Lisa Austin holds the title of Customer Success Manager at PeopleFluent. She is responsible for overseeing client success initiatives and maintaining high customer retention rates.
Previous Positions at PeopleFluent
Before becoming a Customer Success Manager, Lisa Austin worked as a Consultant at PeopleFluent from 2019 to 2020 in the Raleigh-Durham, North Carolina area. During this time, she focused on client consultations and project implementations.
Career at Ceridian
Lisa Austin had an extensive career at Ceridian from 2010 to 2019. Her roles included Sr. Business Analyst in Human Capital Management, Sr. Implementation Business Analyst in Human Resources Outsourcing, and Human Capital Management Team Lead. She contributed to business analysis, implementations, and team leadership.
Career at Fidelity Investments
Lisa Austin worked at Fidelity Investments from 2002 to 2009 in various capacities. She started as a Senior Learning Specialist, then became an Operations Team Lead, and finally a Senior Implementation Analyst. Her focus was on talent management and operational leadership.
Career at IBM
At IBM, Lisa Austin served in multiple roles from 1996 to 2002 in Raleigh, North Carolina. Her positions included HR Staff Professional, Campus Relationship Manager, and University Recruiter. She was instrumental in recruiting and HR support functions.
Education and Expertise
Lisa Austin studied Early Childhood Education and Teaching at Meredith College, earning a Bachelor of Science (BS) from 1992 to 1994. She also holds an Associate of Arts (AA) from Louisburg College, achieved between 1990 and 1992. She has over 15 years of experience managing large-scale initiatives in human capital management and acquisition.