Mike Welch
About Mike Welch
Mike Welch is a Customer Success Manager at PeopleFluent with over 15 years of experience in customer success, HR, and business partnerships.
Current Title and Role
Mike Welch is currently serving as the Customer Success Manager at PeopleFluent. In this role, he focuses on ensuring customer satisfaction and fostering long-term client relationships.
Previous Experience at symplr
From 2019 to 2022, Mike Welch worked as Senior Customer Success Manager at symplr in Overland Park, Kansas. During his three-year tenure, he was responsible for overseeing client success strategies and initiatives.
Background at Cerner Corporation
Mike Welch held various roles at Cerner Corporation over a span of years, including positions like Senior Partnership Manager, Senior Client Advocate, and multiple HR-focused roles. His career at Cerner started in 2005 and continued until 2019, during which he gained extensive experience in HR, client advocacy, and partnership management.
Early Career Development
Mike Welch began his career with an internship at Kansas City Chiefs and Wizards in 2004, working in sales and marketing for seven months. This early experience in the sports industry was foundational in his journey toward business and customer success roles.
Educational Background
Mike Welch studied Business Administration with a focus on Marketing at Kansas State University from 2000 to 2004. This academic background has supported his career journey, emphasizing strong foundations in business principles and marketing strategies.