Scott Frazier
About Scott Frazier
Scott Frazier is an Implementation Specialist and Senior Support Consultant at Peoplefluent in Waltham, Massachusetts, with extensive experience in project management, training, and technical support.
Current Role at Peoplefluent
Scott Frazier currently works at Peoplefluent as an Implementation Specialist and Senior Support Consultant. He is based in Waltham, Massachusetts, United States. In his role, Scott leads the pre-implementation phase of customer installations, which includes various responsibilities such as kickoff meetings, the creation of Product Requirement Documents, conducting Proof of Concept Pilots, delivering Training Presentations, overseeing Testing, and modifying configurations as needed. He also provides technical advice, guidance, and training to other Implementation Consultants and members of the software engagement team.
Previous Experience at UL Workplace Health & Safety
At UL Workplace Health & Safety, Scott Frazier held multiple roles. From 2011 to 2012, he worked as a Project Manager - Implementations and Training in Franklin, Tennessee. Prior to that, he was a Solutions Trainer and Senior Support Technician from 2008 to 2011. In these roles, Scott gained extensive experience in implementing workplace health and safety solutions, delivering training, and providing technical support.
Roles in Technology and Support
Scott Frazier has a rich background in technology and support roles. He worked as a Senior Customer Systems Engineer at Juris By Lexisnexis from 2007 to 2008. Earlier, he provided computer support at Baptist Hospital of East Tennessee from 2000 to 2005 and held a computer and administration support position with USAF at Scott AFB, Illinois, from 1991 to 1995.
Military Service
Scott has a notable military background, having served in the United States Air Force for nine years from 1987 to 1996. During his service, he was involved in Flight Information Management with the 1500th Computer Systems Squadron in Texas, United States. He also worked at the Tennessee Air National Guard from 2005 to 2007 in Madrid, Spain, where he was part of the Human Resources Office and Joint Emergency Operations Center.
Educational Background
Scott Frazier holds a Master of Science degree, earned in 2014. He also completed studies at the Help Desk Institute in 2009. His academic journey includes a Bachelor of Science in Human Resources Management from Park University, which he earned between 1992 and 1997. Additionally, he studied Engineering at the Tn Institute of Electronics from 2001 to 2002 and attended Washington College Academy.