Thao Nelson
About Thao Nelson
Thao Nelson is the Customer Success Manager for Strategic Accounts at PeopleFluent, with extensive experience in corporate partnerships, employer relations, and organizational effectiveness.
Current Role at PeopleFluent
Thao Nelson works as a Customer Success Manager, Strategic Accounts at PeopleFluent. In this role, she focuses on building executive customer relationships and achieving measurable customer outcomes. She provides consultative best-practice guidance and helps clients launch innovative human capital and HR strategies to optimize employee success.
Previous Experience at Indiana University - Kelley School of Business
Thao Nelson held multiple positions at Indiana University - Kelley School of Business. From 2019 to 2022, she served as the Director Of Development, Corporate Partnerships. Previously, from 2011 to 2019, she was the Senior Associate Director of Employer Relations & Student Services. She also worked as an Associate Director of the MBA Program from 1996 to 2000. These roles collectively spanned over a decade and involved significant responsibilities in fostering employer relations, student services, and corporate partnerships.
Co-Founder of Credo Management Consulting
Thao Nelson co-founded Credo Management Consulting in 2007 and was actively involved until 2022. Over 15 years, she contributed to developing the firm’s consulting practices. Her work at Credo exemplified her preference for building something from scratch and her passion for exploring new ventures fearlessly.
Experience at HCA Healthcare
Thao Nelson worked at HCA Healthcare from 2001 to 2007. She held two roles during her tenure: Organizational Effectiveness Consultant and Strategic Recruitment Manager. In these positions, she contributed to enhancing organizational effectiveness and managing strategic recruitment efforts over several years.
Educational Background at Indiana University Bloomington
Thao Nelson studied Counseling Psychology at Indiana University Bloomington, earning both a BA and an MS. Her educational tenure from 1989 to 1996 laid the foundation for her subsequent career in organizational development, customer success, and corporate partnerships.