Chung Lai Chan
About Chung Lai Chan
Chung Lai Chan serves as the Lead Engineer in Customer Engineering at Peplink, where he has worked since 2014. He holds a Bachelor of Engineering from the University of Portsmouth and has extensive experience in customer support and technical management.
Current Role at Peplink
Chung Lai Chan serves as the Lead Engineer in Customer Engineering at Peplink. He has held this position since 2014, contributing to the development and implementation of engineering solutions tailored to customer needs. His role involves overseeing engineering projects and ensuring that customer requirements are met effectively.
Previous Experience at Peplink
Prior to his current role, Chung Lai Chan worked at Peplink in various capacities. He served as the Technical Manager for Customer Support from 2012 to 2014, where he managed technical support operations. Before that, he was the Team Lead for Customer Support from 2006 to 2012, leading a team dedicated to assisting customers with their inquiries and issues.
Education Background
Chung Lai Chan studied at the University of Portsmouth, where he achieved a Bachelor of Engineering degree from 2002 to 2003. He also attended Hong Kong Technical College (Chai Wan) from 1997 to 2000, completing a three-year program. His educational background provides a strong foundation for his engineering career.