Anastasia K.
About Anastasia K.
Anastasia K. is a Senior Technical Account Manager with extensive experience in technical support and account management across various companies. She holds a Master's degree in Accounting and Audit from Moscow State University and has worked in roles at Техносерв, Instacart, Tulip, and Reksoft.
Work at Pepper
Anastasia K. currently holds the position of Senior Technical Account Manager at Pepper, where she has been employed since 2024. In this role, she is responsible for managing technical accounts and ensuring customer satisfaction through effective communication and support. Her experience in technical account management allows her to provide valuable insights and solutions to clients.
Previous Experience at Техносерв
Anastasia K. worked at Техносерв in various capacities from 2013 to 2018. She served as Head of Technical Support for five years, where she oversaw the technical support team and managed customer inquiries. Following this role, she became Lead Project Manager for two years, where she led project initiatives and coordinated team efforts in Saint Petersburg, Russian Federation.
Experience at Instacart
Anastasia K. was employed at Instacart from 2018 to 2021. She initially worked as a Technical Account Manager for two years, focusing on client relationships and technical support. She then advanced to the role of Senior Technical Account Manager for one year, where she continued to enhance customer engagement and technical solutions in the Toronto, Canada Area.
Educational Background
Anastasia K. earned a Master's degree in Accounting and Audit from Moscow State University “High School of Economics,” where she studied from 2000 to 2006. Additionally, she completed specialist training in Systems Engineering at the Authorized Training Center of IT-Technologies of the St. Petersburg State University of Information in 2011. She also studied Managerial Competence at the International Management Institute St. Petersburg in 2012.
Career at Tulip
Anastasia K. joined Tulip as a Senior Technical Account Manager in 2021, where she worked until 2024. During her tenure, she was responsible for managing technical accounts and providing support to clients, leveraging her extensive experience in technical account management to enhance service delivery.