Oliver Elliott
About Oliver Elliott
Oliver Elliott is a Central Operations Manager with extensive experience in client delivery and customer success across various technology sectors. He has held multiple roles, including Technical Account Manager and Solutions Architect, and has a strong background in leading teams to enhance client experiences.
Current Role at Pepper
Oliver Elliott serves as the Central Operations Manager at Pepper, a position he has held since 2024. In this role, he is responsible for overseeing operational processes and ensuring efficiency within the organization. His experience in managing teams and client relationships contributes to enhancing the overall client experience at Pepper.
Previous Experience in Client Delivery Engineering
Before joining Pepper, Oliver worked at conversationHEALTH as the Manager of Client Delivery Engineering from 2022 to 2024. During his tenure, he focused on delivering high-quality services to clients, leveraging his expertise to improve client satisfaction and operational effectiveness.
Background in Technical Account Management
Oliver began his career as a Technical Account Manager at Datex | DataStealth, where he worked from 2021 to 2022. His role involved managing technical relationships with clients and ensuring their needs were met effectively. This position laid the foundation for his future roles in client delivery and customer success.
Educational Qualifications
Oliver studied at Kingsbridge Community College and later attended the Italia Conti Musical Theatre Arts Academy. He earned a Musical Theatre Arts Diploma, along with Diplomas in Dance Education (DDE) and Dance Instruction (DDI) from 2009 to 2012. His educational background reflects a diverse skill set that complements his professional experience.
Career Progression in Customer Success
Oliver has accumulated over a decade of experience in various technology sectors, focusing on client delivery and customer success. He held roles such as Customer Success Manager at Nōwn and Vena Solutions, where he was instrumental in enhancing client relationships and driving customer satisfaction.