Christine Heady
About Christine Heady
Christine Heady is a Senior Client Service Account Manager at Performant Corp, where she has worked for 22 years. She has over 30 years of experience in client care, focusing on federal and state contracts, and is skilled in regulatory and compliance management.
Work at Performant
Christine Heady has been employed at Performant Corp since 2002, serving as a Senior Client Service Account Manager for 22 years. In her role, she acts as a liaison to all departments within the organization, facilitating smooth operations and effective communication. Her long tenure at Performant highlights her commitment to the company's objectives and her ability to navigate complex client service challenges.
Education and Expertise
Christine Heady possesses over 30 years of experience in client care, with a specialization in managing federal and state contracts. Her expertise includes strong skills in regulatory and compliance management, which are essential for maintaining standards in client services. This extensive background equips her to handle the intricacies of client relationships and contract obligations effectively.
Mentoring and Team Development
Christine is experienced in mentoring team members professionally. She plays a crucial role in developing the skills of her colleagues, contributing to a knowledgeable and capable workforce. Her mentoring approach fosters a collaborative environment that enhances team performance and client satisfaction.
Background
Christine Heady has built a career focused on client care, with a significant portion of her experience dedicated to federal and state contracts. Her background in this area provides her with a comprehensive understanding of the regulatory landscape and the requirements necessary for successful client management.