Diana Kelley
About Diana Kelley
Diana Kelley is a Sr. Healthcare Billing Recovery MSP Operations Analyst at Performant Corp, where she has worked since 2020. She has extensive experience in healthcare billing and has previously held various roles at Blue Cross NC over a span of 15 years.
Work at Performant
Diana Kelley has been employed at Performant Corp since 2020. She holds the position of Senior Healthcare Billing Recovery MSP Operations Analyst. In this role, she focuses on healthcare billing recovery processes and manages operations related to Medicare Secondary Payer (MSP) compliance. Her expertise contributes to the efficiency and effectiveness of billing recovery initiatives within the organization.
Education and Expertise
Diana Kelley studied at Durham University from 2018 to 2019, where she achieved a Business Analysis Certificate. Prior to that, she attended Durham Technical Community College from 2013 to 2014, earning a qualification in Access Database Development and Coding. Additionally, she completed her high school education at Ashland High School, where she received a diploma in Business from 1982 to 1986.
Background in Healthcare Billing
Diana Kelley has extensive experience in the healthcare billing sector, having worked at Blue Cross NC for a total of eight years. Her roles included Senior MSP Specialist, Claims Specialist, and MSP Specialist. She began her career at Blue Cross NC in 2005 as a Claims Specialist and progressed through various positions until 2020, gaining significant knowledge in claims processing and MSP operations.
Career Progression at Blue Cross NC
During her tenure at Blue Cross NC, Diana Kelley held multiple positions that enhanced her skills in healthcare billing and claims management. She served as a Claims Operations Specialist from 2007 to 2008, followed by her role as an MSP Specialist from 2008 to 2012. She then advanced to Senior MSP Specialist, where she worked from 2012 until her transition to Performant in 2020.