Heinz Runge
About Heinz Runge
Heinz Runge is an IT Desktop Engineer II at Performant Corp, specializing in MEM Administration and Autopilot deployment. He has a background in neuroscience and extensive experience in IT support and project management.
Work at Performant
Heinz Runge has been employed at Performant Corp as an IT Desktop Engineer II since 2022. In this role, he handles escalations from Tiers 1 and 2 Service Desk technicians, ensuring efficient resolution of technical issues. His responsibilities include specializing in MEM Administration and Autopilot setup and deployment. He is also tasked with application packaging, testing, and deployment using SolarWinds Patch Manager, contributing to the overall IT infrastructure and support services at Performant.
Education and Expertise
Heinz Runge studied at Centenary College of Louisiana, where he earned a Bachelor of Science degree in Neuroscience from 2004 to 2008. His educational background provides a foundation for his technical skills and problem-solving abilities in the IT field. He specializes in areas such as MEM Administration and Autopilot setup, which are critical for modern IT management and deployment strategies.
Previous Experience in IT
Before joining Performant, Heinz Runge held various positions in the IT sector. He worked as a Desktop Administrator at LHC Group from 2020 to 2022, where he managed desktop environments. Prior to that, he served as a Tier 1 IT Service Desk Technician at LHC Group from 2019 to 2020 and at TEKsystems from 2018 to 2019. His experience also includes a brief tenure as a Project Manager at DataSpan in 2015 and as an IT Manager at the same company for 10 months during the same year.
Technical Skills and Responsibilities
Heinz Runge's technical skills include application packaging, testing, and deployment, particularly using SolarWinds Patch Manager. He is involved in the testing of equipment, builds, software, and drivers, which are essential tasks for maintaining IT systems. His expertise in MEM Administration and Autopilot setup further enhances his capability to manage and deploy IT solutions effectively.