Kathryn Russell
About Kathryn Russell
Kathryn Russell serves as a Strategic Account Manager at Performant Corp, a position she has held since 2018. She previously worked as a Senior Account Representative at Crawford & Company for one year and studied at Purdue University Northwest.
Work at Performant
Kathryn Russell has been employed at Performant Corp since 2018, serving as a Strategic Account Manager. In this role, she is responsible for managing key client accounts and developing strategies to enhance customer satisfaction and retention. Her tenure at Performant spans six years, during which she has contributed to the company's growth and client relationship management.
Education and Expertise
Kathryn Russell studied at Purdue University Northwest, where she acquired knowledge and skills relevant to her career in account management. Her educational background supports her expertise in managing client relationships and developing strategic initiatives to meet client needs.
Background
Before joining Performant Corp, Kathryn Russell worked at Crawford & Company as a Senior Account Representative from 2000 to 2001. This experience provided her with foundational skills in account management and client service, which she has built upon in her current role.
Professional Experience
Kathryn Russell has accumulated significant experience in account management throughout her career. Her previous role at Crawford & Company involved managing client accounts and ensuring service delivery, which laid the groundwork for her current position at Performant Corp.