Michael Margagliotti
About Michael Margagliotti
Michael Margagliotti is a Client Success Manager at Performive, with a diverse background in customer service and management roles. He has extensive experience in the restaurant industry and has held various positions, including Trainer Captain and Bartender at Chili's for over two decades.
Current Role at Performive
Michael Margagliotti serves as a Client Success Manager at Performive, a position he has held since 2021. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with clients. His responsibilities include managing client accounts and addressing their needs to enhance their experience with the company's services.
Experience at Chili's
Michael has been employed at Chili's since 2002, where he holds dual roles as Trainer Captain and Bartender. His extensive tenure of over 22 years includes training new staff and providing excellent customer service. Additionally, he has served as the St. Jude's Hope Captain since 2016, leading initiatives to support charitable efforts in Holmdel, New Jersey.
Previous Employment at CDW
Before joining Performive, Michael worked as an Account Manager at CDW from 2014 to 2016. In this position, he was responsible for managing client accounts and providing solutions tailored to their technology needs. His experience at CDW contributed to his skills in client management and sales.
Educational Background
Michael studied at Eastern Connecticut State University, where he pursued a Bachelor of Science (B.S.) in Communication and Philosophy from 2007 to 2008. Prior to that, he attended Manchester Community College, earning an Associate of Arts (A.A.) in General Studies from 2005 to 2007. He completed his secondary education at Middletown High School North.
Early Career at New York Rangers LLC
In 2008, Michael briefly worked as Game Night Staff for New York Rangers LLC for a duration of two months. This early experience in a high-energy environment contributed to his understanding of customer service and event management.