Dahiana Torres
About Dahiana Torres
Dahiana Torres is a Member Experience Specialist at Perry Health, with a background in front desk supervision and a focus on community outreach and patient satisfaction.
Title and Current Position
Dahiana Torres serves as a Member Experience Specialist at Perry Health. In this role, she is responsible for optimizing patient interactions and ensuring high levels of satisfaction. Her responsibilities span from coordinating with clinical staff to sharing insights with the growth team.
Previous Experience
Before her current role at Perry Health, Dahiana Torres worked as a Front Desk Supervisor at Summer Pediatrics LLC from 2018 to 2022. Throughout her four-year tenure, she focused on improving medical practice efficiency by training new staff and managing daily operations. Her role also included overseeing documentation and maintaining clinical workflows.
Skills and Specializations
Dahiana Torres is skilled in several key areas essential to medical practice management. She specializes in training new staff, enhancing clinical workflows, and ensuring accurate documentation. Additionally, she is well-versed in protocols and procedures, making her a valuable asset in streamlining medical operations. Dahiana also possesses strong business acumen, particularly in the areas of daily operations and accounting.
Focus on Community Outreach
Dahiana Torres maintains a strong focus on community outreach. She combines her medical and business expertise to contribute to community health initiatives and treatment programs. Her dedication to expanding her knowledge ensures that she continuously provides quality care to patients and collaborates effectively with clinical and growth teams.
Patient Retention Strategies
One of Dahiana Torres' key responsibilities as a Member Experience Specialist involves performing retention-related activities. She takes proactive measures to ensure patient satisfaction, including coordinating with clinical staff and ideating with the growth team on business aspects. Her goal is to optimize patient interactions and foster long-term relationships between patients and healthcare providers.