Alexa Berliner
About Alexa Berliner
Alexa Berliner is a Customer Success Associate at Persado, specializing in customer-centric strategies to enhance customer experience. She has a diverse background in marketing and journalism, with previous roles at Little Words Project, Pilot, Red Ventures, and The Brown and White.
Current Role at Persado
Alexa Berliner currently serves as a Customer Success Associate at Persado, a position she has held since 2022. In this role, she focuses on enhancing customer relations and improving the overall customer experience. Her responsibilities include designing customer-centric strategies that align with the company's goals.
Previous Experience in Marketing and Customer Relations
Prior to her current position, Alexa Berliner worked at several organizations in various roles. She was a Marketing Associate at Pilot from 2020 to 2022, where she contributed to marketing strategies. She also served as an Email Marketing Intern at Red Ventures for two months in 2018, gaining experience in digital marketing. Additionally, she worked as a Campus Ambassador for Little Words Project in Bethlehem, PA, for five months in 2017.
Educational Background in Journalism and Management
Alexa Berliner studied at Lehigh University, where she pursued a Bachelor’s degree in Journalism from 2015 to 2019. She later continued her education at the same institution, earning a Master of Science in Management from 2019 to 2020. Her academic background provides her with a strong foundation in communication and management principles.
Experience in Reporting and Internships
During her time at Lehigh University, Alexa Berliner worked as a Reporter for The Brown and White from 2015 to 2018, where she developed her writing and reporting skills. She also completed internships, including a two-month internship at CURICH | WEISS in 2017, which further enriched her professional experience.
Skills in Customer-Centric Strategies and Data Analysis
Alexa Berliner specializes in designing customer-centric strategies aimed at enhancing customer experience. She possesses a strong background in consultative inbound lead management and data analysis, which supports her efforts in improving customer relations and driving success in her roles.