Colleen Allen
About Colleen Allen
Colleen Allen is a Senior Customer Success Manager at Persado, with a strong background in client success and project management across various sectors. She has worked with notable brands and contributed to the development of Persado's Motivation AI platform.
Current Role at Persado
Colleen Allen serves as a Senior Customer Success Manager at Persado, a position she has held since 2023 in New York, New York. In this role, she focuses on enhancing client relationships and ensuring the successful implementation of Persado's AI-driven communication solutions. Her responsibilities include managing client accounts and contributing to the overall success of the company's initiatives.
Previous Experience at Persado
Prior to her current role, Colleen worked at Persado as a Customer Success Associate from 2021 to 2022 and as a Customer Success Manager from 2022 to 2023. During her time at Persado, she gained experience working with major brands such as Ally Bank, Dropbox, and JPMorgan Chase. She contributed to the implementation of the Motivation AI platform, which utilizes extensive data to generate hyper-personalized communications.
Educational Background
Colleen Allen studied at The Johns Hopkins University, where she earned a Bachelor of Arts in International Studies with a concentration in Global Public Health from 2010 to 2014. She also participated in a study abroad program at the University of Cape Town, focusing on International Studies and Public Health. Currently, she is pursuing a Master of Public Administration with a concentration in Nonprofit Management at Arizona State University, which she began in 2022.
Career History
Colleen has a diverse career history, having worked in various roles across different organizations. She was an Assistant Project Director at the ASU Foundation for A New American University from 2017 to 2019. Before that, she served as a 7th Grade Team Lead and Science Instructor at Littleton Elementary School District #65 from 2014 to 2017. Additionally, she was a Corps Member with Teach For America during the same period, contributing to educational initiatives in the Phoenix area.
Professional Skills and Contributions
Throughout her career, Colleen has developed skills in client success, project management, and educational leadership. At Persado, she has been instrumental in generating significant business value for enterprise clients through the creation of hyper-personalized communications. Her experience spans various sectors, including education, nonprofit management, and technology, allowing her to bring a well-rounded perspective to her current role.