Tova Feldheim
About Tova Feldheim
Tova Feldheim is a Director currently working at Persado since 2022, with a background in client success and administration across various technology companies. She holds a BBA in Finance from Baruch College and has utilized her technical skills to improve efficiency and drive product engagement in her previous roles.
Current Role at Persado
Tova Feldheim currently serves as a Director at Persado, a position she has held since 2022. In this role, she focuses on enhancing customer engagement through innovative strategies and performance reporting. Her work involves leveraging her extensive experience in client success and administration to drive results within the organization.
Previous Experience at CoreOne Technologies
Before joining Persado, Tova Feldheim worked as the Director of Administration at CoreOne Technologies from 2012 to 2014. During her tenure, she was responsible for overseeing administrative operations, contributing to the company’s efficiency and organizational effectiveness in the Greater New York City Area.
Professional Background in Client Services
Tova has a strong background in client services, having held various roles that emphasize customer success. She was the Client Services and Support Team Lead at Infor from 2016 to 2019 and served as the Director of Client Success at iControl Data Solutions from 2021 to 2022. Her experience includes implementing strategies that significantly improved product engagement.
Education and Expertise in Finance
Tova Feldheim studied at Baruch College, where she earned a Bachelor of Business Administration (BBA) with a focus on Finance from 1997 to 2000. Her educational background provides her with a solid foundation in financial principles, which she applies in her professional roles.
Technical Skills and Process Automation
Tova utilizes a range of technical skills to enhance operational efficiency. She is proficient in Salesforce, Gainsight, Tableau, and Office 365, which she employs to automate processes. Her expertise in these tools supports her efforts in performance reporting and stakeholder engagement across the enterprise.