Danny Erlich
About Danny Erlich
Danny Erlich serves as the VP of Customer Success Solutions at Personetics, bringing extensive experience in telecommunications and program management. He has held various leadership roles in companies such as Pontis and Comverse, and has worked with major telecom providers across the globe.
Current Role at Personetics
Danny Erlich serves as the VP of Customer Success Solutions at Personetics, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and driving the success of customer solutions. His leadership in this capacity is informed by his extensive experience in the telecommunications sector.
Previous Experience at Personetics
Before his current role, Danny Erlich worked at Personetics as the Director of R&D Customizations from 2017 to 2022. During this five-year tenure, he was responsible for overseeing research and development initiatives, particularly in customizing solutions to meet client needs.
Telecommunications Expertise
Danny Erlich has extensive experience in the telecommunications industry, having worked with major providers such as Vodafone Global, Vodafone Italy, and MTS Russia. His expertise encompasses program management, solutions architecture, and customer care, making him well-versed in the operational intricacies of telecom infrastructure.
Educational Background
Danny Erlich studied at The College of Management, where he earned a B.A. in International Marketing and Finance from 1993 to 1996. He also attended John Bryce, focusing on Oracle development programming since 1999. His educational background supports his professional roles in business development and telecommunications.
Technical Skills and Proficiencies
Danny Erlich possesses a strong technical skill set, including proficiency in Oracle, MS-SQL, and Big Data technologies. He is experienced in handling real-time data, IVR, USSD, and various programming languages such as Java and JavaScript. His technical expertise complements his roles in program management and solutions architecture.