Kilian Riedl
About Kilian Riedl
Kilian Riedl is the Head of Sales DACH at Personetics, where he has worked since 2022. He has extensive experience in sales leadership across various companies, including Netcracker Technology, Salesforce, and Amdocs, and specializes in AI-driven customer engagement solutions for financial institutions.
Work at Personetics
Kilian Riedl serves as the Head of Sales DACH at Personetics, a position he has held since 2022. In this role, he focuses on driving sales strategies and expanding the company's presence in the DACH region. His leadership is aimed at enhancing customer engagement through innovative AI-driven solutions tailored for financial institutions.
Previous Experience in Sales Leadership
Before joining Personetics, Riedl held several significant roles in sales leadership. He was the Vice President of Strategic Accounts at Netcracker Technology from 2018 to 2019. Prior to that, he worked at Salesforce as a Senior Account Executive from 2020 to 2022 and at Vlocity as an Account Executive from 2019 to 2020. His extensive experience includes positions at Amdocs, where he served as Sales Director and Senior Account Manager.
Education and Expertise
Kilian Riedl studied Business Informatics at Ferdinand Porsche FERNFH, earning a Bachelor of Arts in Business from 2011 to 2015. He also attended HTL Ortwein in Graz, where he studied Industrial Design and achieved an Engineer degree from 1993 to 1998. His educational background supports his expertise in sales and technology, particularly in AI-driven customer engagement.
Background in Technology and Sales
Riedl possesses a strong background in both startup and corporate environments, which has contributed to his successful track record in sales leadership roles. His experience spans various companies, including Comverse Technology, Inc. and Qpass Europe, where he held positions that focused on account management and sales strategy.
Achievements in Customer Engagement Solutions
Kilian Riedl has been instrumental in implementing AI-driven customer engagement solutions that have enhanced customer relations and Net Promoter Scores (NPS) for over 100 banks globally. He specializes in leveraging AI tools to create hyperpersonalized consumer engagement strategies that drive additional revenue for financial institutions.