Vania Vergara
About Vania Vergara
Vania Vergara is a Support Team Lead at Personetics, with extensive experience in IT support and system analysis. She has worked for various companies, including Embratel, Red Hat, and IBM, and holds multiple degrees in computer software engineering and architecture.
Work at Personetics
Currently, Vania Vergara serves as the Support Team Lead at Personetics. She has held this position since 2023, working remotely from Brazil. In her role, she is responsible for leading the support team and ensuring effective customer assistance.
Previous Experience in IT Support
Vania Vergara has a diverse background in IT support roles. She worked as a Senior Support Analyst at BNDES from 2004 to 2005. Later, she held the position of Technical Account Manager at Red Hat from 2018 to 2022, where she conducted workshops and supported customers in adopting cloud technologies. Additionally, she was an Especialista de Suporte Websphere Z/OS at Embratel from 2015 to 2018.
Education and Expertise
Vania Vergara studied Computer Software Engineering at Universidade Federal do Rio de Janeiro, achieving latus senso from 2005 to 2007. She also holds an Associate of Science in Computer Systems Analysis from Pontifícia Universidade Católica do Rio de Janeiro, obtained from 1997 to 1999. Furthermore, she has pursued additional studies in Android Mobile at Caelum and Internet Services Expert at Universidade Federal do Rio de Janeiro.
Technical Skills and Specializations
Vania Vergara has significant expertise in various programming languages and technologies. She has experience in Java, JavaScript, Python, and Golang. She is proficient in automation tools such as Ansible, shell script, and Jenkins. Vania is also known for her work in promoting DevOps culture and has been involved in cloud technology projects, including migrating legacy financial systems to the cloud.
Career Progression and Roles
Vania Vergara has held multiple roles throughout her career, demonstrating a steady progression in the IT field. She worked as a Senior System Analyst at Banco Central do Brasil from 2005 to 2011 and held various consulting positions at BRQ IT Services and Confederação Nacional da Indústria. Her experience spans over two decades, showcasing her adaptability and growth in the technology sector.