Lorelie Borromeo

Project Coordinator, Customer Support Of Wild Apricot @ Personify

About Lorelie Borromeo

Lorelie Borromeo is a Project Coordinator for Customer Support at Wild Apricot, currently employed at Personify Corp since 2019. She has a diverse work history in customer service and sales, with previous roles at various companies including Trillium Architectural Products Ltd and Hudson's Bay Company.

Current Role at Personify

Lorelie Borromeo serves as the Project Coordinator for Customer Support of Wild Apricot at Personify Corp. She has held this position since 2019, contributing to the company's mission of providing effective solutions for membership management. In this role, she coordinates various projects and supports customer inquiries, ensuring a high level of service and satisfaction.

Previous Experience in Customer Support

Before her current role, Lorelie worked at Wild Apricot Inc. as a Billing Coordinator and Zendesk Wiz from 2016 to 2017. This position involved managing billing inquiries and utilizing Zendesk to enhance customer service operations. Her experience in customer support roles has equipped her with valuable skills in client relations and problem-solving.

Professional Background

Lorelie has a diverse professional background with experience in various roles across different industries. She worked as a Buyer and Administrative Assistant Relief at Trillium Architectural Products Ltd. from 2015 to 2016. Additionally, she held positions in retail and customer service, including roles at Sporting Life, Hudson's Bay Company, and Aritzia.

Education in Business Administration

Lorelie studied Business Administration with a focus on Marketing at George Brown College from 2012 to 2014. This educational background has provided her with foundational knowledge in business practices and marketing strategies, which she applies in her current role.

Sales Experience

Throughout her career, Lorelie has gained extensive sales experience. She worked as a Sales Associate at various companies, including Levi Strauss & Co. and Henkaa. These roles involved direct customer interaction and sales strategies, contributing to her understanding of customer needs and effective sales techniques.

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