Terry Wu
About Terry Wu
Terry Wu is a Senior Onboarding Specialist based in Toronto, Ontario, Canada, with a background in sales and onboarding roles across various companies. He has experience in both technical and customer-facing positions, having worked in Canada, Taiwan, and the United States.
Current Role at Personify
Terry Wu currently serves as a Senior Onboarding Specialist at Personify, a position held since 2022. In this role, Wu focuses on facilitating the onboarding process for new clients, ensuring a smooth transition and effective integration of services. This position builds on previous experience at Personify as a User Onboarding Representative, where Wu contributed to enhancing user experiences and satisfaction.
Previous Experience at Personify
Before becoming a Senior Onboarding Specialist, Terry Wu worked at Personify as a User Onboarding Representative from 2021 to 2022. During this time, Wu was responsible for guiding new users through the onboarding process, addressing inquiries, and providing support to enhance user engagement with the platform.
Sales Experience at Wireless DNA Inc. and SIPSTACK
Terry Wu has a background in sales, having worked as a Sales Associate at Wireless DNA Inc. from 2018 to 2019. This role involved direct customer interaction and sales support. Additionally, Wu served as a Sales Representative at SIPSTACK for five months in 2021, where responsibilities included managing client accounts and driving sales initiatives.
Technical Sales Background
From 2014 to 2018, Terry Wu worked as a Technical Sales Account Manager at TAINET Communication System Corp. in Taipei City, Taiwan. This role required a blend of technical knowledge and sales expertise to manage client accounts and promote communication solutions. Following this, Wu held the position of Inside Sales Specialist at BEC Technologies, Inc. for six months in 2019, focusing on sales strategies and customer relationship management.
Education in English Language and Literature
Terry Wu earned a Bachelor's Degree in English Language and Literature from National Chin-Yi University of Technology, completing the program from 2009 to 2013. This educational background provided a foundation in communication skills, critical thinking, and language proficiency, which are essential in both sales and onboarding roles.