Shane Carmichael Cspo
About Shane Carmichael Cspo
Shane Carmichael is a Senior Product Manager at PetScreening, with a background in product management and customer onboarding at AvidXchange, Inc. He has experience in integration project management and technical support roles, including a position as an Apple Genius.
Current Role at Pet Screening
Shane Carmichael serves as a Senior Product Manager at PetScreening, a position he has held since 2023. In this role, he is responsible for overseeing product development and management, ensuring that the company's offerings meet market demands and customer needs. His experience in product management allows him to contribute effectively to the strategic direction of the company.
Previous Experience at AvidXchange, Inc.
Prior to his current role, Shane worked at AvidXchange, Inc. for a total of six years, holding various positions. He served as Product Manager II from 2021 to 2023, where he focused on product strategy and execution. Before that, he was the Manager of Customer Onboarding from 2018 to 2021, managing the integrations team. He also held the position of Senior Integration Project Manager from 2015 to 2018, where he specialized in integrating Avid systems with major accounting systems.
Experience at The Connecticut School of Broadcasting
Shane began his career at The Connecticut School of Broadcasting, where he worked as a Campus Tutor from 2011 to 2012. In this role, he provided guidance and support to students, helping them develop their skills in broadcasting. His time at the school contributed to his foundational knowledge in communication and media.
Background in Technology at Apple
Shane worked at Apple from 2011 to 2015 as a Genius, where he provided technical support and customer service. During his tenure, he became an Apple Certified Macintosh Technician and was certified in the repair and maintenance of iOS devices. His experience at Apple equipped him with valuable technical skills and customer interaction experience.
Education at Connecticut School Of Broadcasting
Shane studied at the Connecticut School Of Broadcasting from 2010 to 2011. This one-year program provided him with essential knowledge and skills in broadcasting, which laid the groundwork for his career in product management and customer service.