Raphaël Lacau
About Raphaël Lacau
Raphaël Lacau serves as the Directeur d'agence at Petits-fils, where he has significantly contributed to the company's expansion in the Tarbes region. He has a strong background in human resources and client relations from his extensive experience at Carrefour.
Work at Petits-fils
Raphaël Lacau has served as Directeur d'agence at Petits-fils since 2021. In this role, he has contributed to the expansion of the company's services in the Tarbes region, enhancing accessibility in Occitanie. He has been instrumental in implementing personalized care plans for elderly clients, ensuring that services are tailored to individual needs. His approach emphasizes maintaining autonomy and dignity for clients, which aligns with the core values of Petits-fils.
Education and Expertise
Raphaël Lacau has a solid educational background in applied mathematics and social sciences, having studied at Université de Pau et des Pays de l'Adour where he achieved a Deug from 2006 to 2008. He also holds a Licence in Économie gestion from the same university, completed in 2009. Furthermore, he obtained a Master's degree in Gestion des ressources humaines et Management des relations sociales from Université de Rouen Normandie, which has equipped him with expertise in human resources management.
Background in Carrefour
Prior to his current role at Petits-fils, Raphaël Lacau held various positions at Carrefour from 2006 to 2021. His career began as a Contrat étudiant, followed by roles such as Manager Secteur Relation Client and Manager Drive. He progressed to positions of greater responsibility, including Responsable Régional Ressources Humaines and Responsable Ressources Humaines et Relation Client. His extensive experience in customer relations and human resources has contributed to his management skills.
Professional Development
Throughout his career, Raphaël Lacau has engaged in various roles that have fostered his professional development. His early experiences at Carrefour, including a position as Stagiaire Manager, provided foundational skills in management. Over the years, he has transitioned into roles that emphasize human resources and client relations, culminating in his current leadership position at Petits-fils, where he applies his knowledge to enhance elder care services.