Jerica Tarquinio
About Jerica Tarquinio
Jerica Tarquinio serves as a Customer Success Manager at PetsApp, where she has worked since 2022. She has a background in customer service and leadership, having previously held a position as Shift Lead at Banfield Pet Hospital for five years.
Work at PetsApp
Jerica Tarquinio has been employed at PetsApp since 2022, serving as a Customer Success Manager. In this role, she focuses on enhancing customer experiences and ensuring satisfaction with the company's services. Additionally, she holds a position as a Sales Development Representative at PetsApp, contributing to the company's sales efforts and client engagement strategies.
Previous Experience at Banfield Pet Hospital
Prior to her current roles at PetsApp, Jerica Tarquinio worked at Banfield Pet Hospital from 2017 to 2022. She held the position of Shift Lead for five years, where she was responsible for overseeing daily operations and managing team activities. This experience provided her with valuable insights into customer service and team leadership in the veterinary field.
Education at San Jose State University
Jerica Tarquinio has been studying at San Jose State University since 2012. Her academic pursuits have likely contributed to her professional development and expertise in customer success and sales.
Masterclass on PetsApp Tagging
Jerica conducted a Masterclass on how to tag in PetsApp, which focused on organizing incoming chats and queries. This initiative aimed to improve communication efficiency and enhance the overall user experience within the platform.