Kristus Ratliff
About Kristus Ratliff
Kristus Ratliff serves as the Sr. Director of Client Services at Phase2, where he has worked since 2021. He has extensive experience in project management and client services, having held various roles at multiple organizations over the years.
Work at Phase2
Kristus Ratliff has been serving as the Sr. Director of Client Services at Phase2 since 2021. In this role, he focuses on driving account expansion and growth by identifying opportunities that position Phase2 as a valuable technical and business partner. He has implemented CRM and process improvements to enhance team productivity. Ratliff envisions and sells long-range digital strategies that evolve into multi-year programs, contributing to the overall success of the organization.
Previous Positions
Before his current role, Ratliff held multiple positions at Phase2, including Account Director from 2019 to 2021 and Senior Project Manager from 2018 to 2019. He also worked at Brightfind as a Senior Project Manager from 2012 to 2015 and served in various roles at other organizations, including Acquia, New Signature, and the Association of American Medical Colleges. His diverse experience spans project management, operations, and client services.
Education and Expertise
Kristus Ratliff earned a Master of Science in the Management of IT from the University of Virginia, completing his studies in 2022. He also holds a Bachelor of Arts degree from American University, which he obtained in 2002. His educational background complements his extensive professional experience in project management and client services, equipping him with the skills necessary to lead teams and drive strategic initiatives.
Professional Background
Ratliff's career began in 2005 at the American Forest & Paper Association as a Coordinator for Meetings and Membership. He has since held various roles in different organizations, including Manager of Forum Operations at Consero Group LLC and PMO Team Lead at New Signature. His work has involved managing projects, enhancing operations, and facilitating meetings, contributing to his comprehensive understanding of client needs and service delivery.