Heather Redfern
About Heather Redfern
Heather Redfern serves as the Public Affairs Manager at Philadelphia International Airport, where she has worked since 2019. With a background in emergency communications and extensive experience in public information, she has previously held positions at Drexel University, SEPTA, and the Pennsylvania SPCA.
Work at Philadelphia International Airport
Heather Redfern has served as the Public Affairs Manager at Philadelphia International Airport (PHL) since 2019. In this role, she is responsible for managing communications and public relations efforts for the airport. Her position involves developing strategies to effectively communicate with the public and stakeholders, ensuring that information is disseminated clearly and efficiently.
Education and Expertise
Heather Redfern earned a Bachelor of Arts degree in Communication from La Salle University, where she studied from 1994 to 1997. Her educational background has equipped her with strong verbal and written communication skills, which she applies in her professional roles. Additionally, she has extensive training and experience in emergency communications, enhancing her ability to manage critical information dissemination.
Background in Public Relations
Before her current role, Heather Redfern worked at the Southeastern Pennsylvania Transportation Authority (SEPTA) as Public Information Manager from 2010 to 2019. In this capacity, she managed public communications and outreach initiatives. Prior to that, she held the position of Associate Director of Publications at Drexel University for one year in 2009. Her career also includes serving as Director of Outreach Programs at the Pennsylvania SPCA from 2007 to 2009.
Professional Experience
Heather Redfern has accumulated significant experience in public affairs and communications over her career. Her tenure at SEPTA lasted nine years, during which she developed and implemented communication strategies. Her previous roles at Drexel University and the Pennsylvania SPCA further contributed to her expertise in managing public relations and outreach programs.