Friedrich Pfennig
About Friedrich Pfennig
Friedrich Pfennig serves as a Technischer Supporter at PHOENIX CONTACT, where he has worked since 2000. He collaborates with the development team, manages web pages and training materials, and produces product documentation while also leading small projects and supporting quality assurance.
Work at PHOENIX CONTACT
Friedrich Pfennig has been employed at PHOENIX CONTACT since 2000, serving as a Technischer Supporter for 24 years. In this role, he collaborates closely with the development team to address and resolve complex technical issues. His responsibilities include creating and managing web pages and training materials that support the company's products and services.
Technical Support Responsibilities
In his capacity as a Technischer Supporter, Friedrich Pfennig produces product documentation that is essential for user understanding and compliance. He also acts as a project leader for small projects, overseeing their execution and ensuring they meet established objectives. His role is integral to the support and development of PHOENIX CONTACT's offerings.
Quality Assurance Contributions
Friedrich Pfennig supports quality assurance efforts within PHOENIX CONTACT by ensuring compliance with established processes. His attention to detail and commitment to maintaining high standards contribute to the overall quality of the company's products and services.
Collaboration with Development Team
Friedrich Pfennig collaborates with the development team to tackle complex problems that arise in product development and support. This collaboration is crucial for identifying solutions that enhance product functionality and user experience.