Ingo Felski
About Ingo Felski
Ingo Felski serves as the Leiter Customer Services MI at Phoenix Contact, a position he has held since 2014.
Work at Phoenix Contact
Ingo Felski has been employed at Phoenix Contact since 2014, serving as the Leiter Customer Services MI. In this role, he oversees customer service operations, ensuring that client needs are met effectively and efficiently. His tenure at Phoenix Contact has spanned a decade, during which he has contributed to the development and enhancement of customer service strategies within the organization.
Professional Role and Responsibilities
As Leiter Customer Services MI, Ingo Felski is responsible for managing customer service teams and implementing service policies. His role includes coordinating with various departments to improve service delivery and customer satisfaction. He plays a key role in addressing customer inquiries and resolving issues to maintain high service standards.
Experience in Customer Service Management
Ingo Felski has extensive experience in customer service management, particularly in the industrial sector. His expertise includes developing customer support frameworks and training staff to enhance service quality. His leadership in customer services has been instrumental in fostering positive relationships with clients.