Mattia Caddeo
About Mattia Caddeo
Mattia Caddeo is a Value Added Service Technical Engineer at Phoenix Contact in Cusano Milanino, Italy, where he has worked since 2022. With a background in technical support and a strong passion for technology, he specializes in providing remote assistance and recommending suitable industrial products.
Current Role at Phoenix Contact
Mattia Caddeo currently serves as a Value Added Service Technical Engineer at Phoenix Contact, a position he has held since 2022. In this role, he provides remote technical support to clients, helping them resolve application issues and recommending suitable market products for industrial applications. His expertise in technology and machines enhances his ability to deliver effective solutions.
Previous Experience at Phoenix Contact
Prior to his current role, Mattia worked at Phoenix Contact as Inside Technical Support from 2018 to 2022, accumulating four years of experience. He initially joined the company for a brief period in 2018 before transitioning to a longer-term position. His work involved assisting clients with technical inquiries and providing support for various applications.
Educational Background
Mattia Caddeo has a solid educational foundation in electronics and telecommunications. He studied at Itis Ettore Majorana, where he earned a diploma in electronics and telecommunications. Additionally, he completed a course in AutoCAD 2D/3D at Accademia Domani in 2017. He has been enhancing his language skills in English through studies at GoFluent since 2018.
Technical Skills and Specializations
Mattia has developed strong problem-solving skills throughout his career, allowing him to provide efficient solutions with minimal energy and cost expenditure. He specializes in assisting clients with selecting appropriate connectors for various applications, including circular connectors like M8/M12 and heavy-duty rectangular connectors. His extensive field experience contributes to his comprehensive customer support.
Career Progression and Field Experience
Mattia's career began in field roles, transitioning from office work to gain practical experience. He has worked as an electrician in various capacities, including naval and industrial electrician, as well as a home automation systems programmer. His previous positions include roles at ITALINGENIA, TEKMAG S.R.L., 4F SRL, and Skema SpA, where he developed a broad range of technical skills.