Sophia Hardeck

Sophia Hardeck

Director Product Marketing, Customer Service & Consulting @ Phoenix

About Sophia Hardeck

Sophia Hardeck is the Director of Product Marketing, Customer Service & Consulting at Phoenix Contact, where she has worked since 2021. She has extensive experience in digitalization and engineering, having previously held senior project management roles at the same company and a research assistant position in electrical engineering.

Current Role at Phoenix Contact

Sophia Hardeck serves as the Director of Product Marketing, Customer Service & Consulting at Phoenix Contact. She has held this position since 2021, contributing to the company's operations in Blomberg, North Rhine-Westphalia, Germany. In her current role, she focuses on integrating customer service with product marketing strategies to enhance client engagement and satisfaction.

Previous Experience at Phoenix Contact

Sophia Hardeck has extensive experience at Phoenix Contact, where she worked in various capacities. From 2019 to 2021, she served as the Senior Project Manager for Digitalization & Engineering. Prior to that, she was a Project Manager for Digitalization from 2017 to 2018. Her roles involved overseeing projects aimed at advancing digital transformation within the organization.

Educational Background

Sophia Hardeck holds a Master of Letters (M.Litt.) with Distinction from the University of St Andrews, where she studied Management from 2012 to 2013. She also earned a Bachelor of Engineering (B.Eng.) in Production Engineering from the University of Applied Sciences and Arts, completing her studies from 2009 to 2012. Additionally, she worked as a Student Research Assistant in Electrical Engineering at Hochschule Ostwestfalen-Lippe from 2011 to 2012.

Skills and Expertise

Sophia Hardeck possesses strong board-level communication skills and thrives in multi-cultural, fast-paced work environments. She has a keen interest in understanding customer needs and identifying emerging market trends. Her focus on leveraging digital innovations is aimed at driving organizational development and enhancing operational efficiency.

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