Ankita Raj
About Ankita Raj
Ankita Raj is a Technical Support Executive currently employed at Phyllo in Bengaluru, Karnataka, India. She has a background in product support, having worked at LeadSquared in various roles from 2020 to 2022, and holds a Bachelor of Technology in Electrical and Electronics Engineering from SRM University.
Current Role at Phyllo
Ankita Raj currently serves as a Technical Support Executive at Phyllo, a position she has held since 2022. Based in Bengaluru, Karnataka, India, she is responsible for providing technical assistance and support to clients. Her role involves troubleshooting issues, resolving customer inquiries, and ensuring a high level of customer satisfaction.
Previous Experience at LeadSquared
Ankita Raj has extensive experience at LeadSquared, where she worked in various capacities. She began as a Product Support Intern in 2020 for five months, followed by a position as Associate Product Support from 2020 to 2021 for eleven months. She then advanced to the role of Product Support Engineer, serving from 2021 to 2022 for nine months, and later became a Senior Product Support Engineer for four months in 2022. Her roles involved supporting product users and enhancing customer experience.
Education in Electrical and Electronics Engineering
Ankita Raj completed her Bachelor of Technology (BTech) in Electrical and Electronics Engineering at SRM University from 2016 to 2020. This four-year program provided her with a strong foundation in engineering principles and technical skills relevant to her career in technical support and product engineering.
Internship Experience
Ankita Raj gained practical experience through internships during her academic career. She worked as a Summer Intern at MECON Limited in 2018 for one month in Ranchi, Jharkhand, and as a Winter Intern at Central Coalfields Limited, also in 2018 for one month. Additionally, she completed a five-month internship as a Product Support Intern at LeadSquared in 2020, which contributed to her professional development in technical support.