Crystal Carter
About Crystal Carter
Crystal Carter is an experienced instructional designer currently working at Physicians Immediate Care since 2021. She has held various positions in educational and training roles, including previous work at Western Illinois University and Illinois Action for Children.
Current Role at Physicians Immediate Care
Crystal Carter currently serves as an Instructional Designer at Physicians Immediate Care, a position she has held since 2021. In this role, she focuses on developing effective training materials and educational programs to enhance the skills of staff and improve patient care. Her work contributes to the organization's commitment to providing high-quality medical services.
Previous Experience in Instructional Design
Prior to her current role, Crystal Carter gained valuable experience in instructional design through various positions. She worked as an Instructional Designer Intern at Clarity Solution Group in 2016, where she developed instructional materials. Additionally, she served as a Training Specialist at ARxIUM from 2018 to 2019, where she was responsible for creating training programs for employees.
Educational Background in Instructional Design Technology
Crystal Carter holds a Master of Science (M.S.) in Instructional Design Technology from Western Illinois University, which she completed from 2014 to 2016. She also earned a Bachelor of Science (B.S.) in the same field from the same institution, graduating in 2014. Her educational background provides her with a strong foundation in designing effective learning experiences.
Work History and Diverse Roles
Crystal Carter has held various roles throughout her career, showcasing her versatility. She worked as a Graduate Assistant at Western Illinois University from 2014 to 2016 and as a Telesales Associate at HSBC from 2008 to 2011. Additionally, she has experience in customer support, HR training, and childcare supervision, reflecting her ability to adapt to different work environments.
Internship and Early Career Experience
Crystal Carter's early career included internships that provided her with foundational skills in her field. She served as a Summer Intern in the Teacher Education Program at Western Illinois University in 2014. This experience, along with her role as a Help Desk/Support Center Assistant at the same university from 2012 to 2014, helped her develop essential support and organizational skills.