Senthil Nathan
About Senthil Nathan
Senthil Nathan is a Senior Executive in Market Service with extensive experience in sales administration and customer care. He has worked for various companies, including Tidal Laboratories and Abbott Truecare Pharma, and currently holds a position at Pidilite Industries.
Work at Pidilite Industries Limited
Currently, Senthil Nathan holds the position of Senior Executive in Market Service at Pidilite Industries. His role involves coordinating with vendors to resolve technical issues related to DMS software and tablet reporting. He also provides detailed sales, call activity, and business analytical MIS dashboards using SAP, which assists the sales team in making informed decisions.
Previous Experience in Sales Administration
Senthil Nathan has a background in sales administration, having worked at Tidal Laboratories as Team Leader for Sales Admin from 2007 to 2010 in Chennai. In this role, he managed various sales-related tasks and contributed to the overall efficiency of the sales team. Prior to this, he served as a Customer Care Executive at Aircel Cellular from 2006 to 2007, where he gained experience in customer service.
Education and Expertise
Senthil Nathan earned a Bachelor of Science degree in Electronics from AVC College of Arts & Science, studying from 2002 to 2005. He also completed his Higher Secondary education in Biology at SMHS Sirkali in 2002. His educational background provides a foundation for his technical and analytical skills in his current and previous roles.
Achievements in Process Implementation
During his tenure at Abbott Truecare Pharma Pvt Ltd from 2010 to 2013, Senthil Nathan successfully implemented an Auto Replenishment Process (ARS). This process automates primary sales generation based on secondary sales using DMS software. He ensures adherence to this process by tracking it daily, which contributes to operational efficiency.
Team Management Skills
Senthil Nathan manages a diverse team of approximately 150 internal and 100 external customers. His role involves maintaining strong and effective relationships within a busy work environment, showcasing his capabilities in team management and customer relations.