Conner Church
About Conner Church
Conner Church is a Workforce Analyst at Pie Insurance, specializing in workforce planning and staffing for Customer Success teams. He has a background in process analysis and quality assurance, having previously worked at Brilliant Earth in various roles from 2018 to 2021.
Work at Pie Insurance
Conner Church has been employed at Pie Insurance as a Workforce Analyst since 2021. In this role, he is responsible for both short and long-term forecasting, focusing on process improvement. His expertise lies in workforce planning and staffing, particularly for Customer Success teams. Church's contributions are significant in optimizing workforce efficiency and enhancing operational processes within the organization.
Previous Experience at Brilliant Earth
Prior to his current position, Conner Church worked at Brilliant Earth in various roles. He served as a Quality Assurance Lead from 2018 to 2020 for two years, where he was involved in ensuring product quality and operational standards. Subsequently, he transitioned to the role of Workforce Analyst from 2020 to 2021 for one year, focusing on workforce management. He also held the position of Process Analyst for nine months in 2021, contributing to process optimization initiatives.
Education and Expertise
Conner Church studied at The Ohio State University from 2014 to 2018, where he earned a Bachelor of Science in Business Administration (BsBa) with a focus on Operations Management. This educational background has equipped him with the necessary skills and knowledge to excel in workforce analysis and process improvement within the insurance and customer service sectors.
Background
Conner Church is based in Denver, Colorado, United States. His career trajectory reflects a strong emphasis on workforce analytics and operational efficiency. His experience spans multiple roles within the customer service and quality assurance domains, highlighting his adaptability and commitment to enhancing organizational performance.