Eldin Djurkovic
About Eldin Djurkovic
Eldin Djurkovic is a Billing Operations Analyst with a diverse background in customer success, sales, and hospitality management. He has held various roles at notable companies, including Four Seasons Hotels and Resorts and Pie Insurance, and has a degree in Hospitality Management from the University of Nevada-Las Vegas.
Current Role at Pie Insurance
Eldin Djurkovic currently serves as a Billing Operations Analyst at Pie Insurance, a position he has held since 2021. His role involves managing billing processes and ensuring accuracy in financial transactions. He is based in Denver, Colorado, and has been instrumental in streamlining operations within the billing department.
Previous Experience at Pie Insurance
Prior to his current position, Eldin Djurkovic worked at Pie Insurance in two roles. He served as a Premium Auditor Specialist for nine months in 2021 and as a Premium Audit Associate for three months from 2020 to 2021. In these roles, he focused on auditing premium calculations and ensuring compliance with company standards.
Background in Hospitality Management
Eldin Djurkovic has extensive experience in the hospitality industry, particularly with Four Seasons Hotels and Resorts. He held various positions, including General Manager of In-Room Dining and Assistant Manager of Food & Beverage, across multiple locations from 2011 to 2017. His roles involved overseeing operations, enhancing guest experiences, and managing staff.
Education and Qualifications
Eldin Djurkovic studied at the University of Nevada-Las Vegas, where he earned a Bachelor of Hotel Administration with a focus on Hospitality Management from 2010 to 2013. He also attended Borough of Manhattan Community College, achieving an Associate of Liberal Arts from 2007 to 2009. His educational background supports his expertise in customer service and operations management.
Experience in Customer Success and Sales
Eldin Djurkovic has a strong background in customer success and sales enablement. He worked as a Customer Success Manager and Sales Associate at Boxabl for seven months in 2020. His focus has been on leveraging consumer insights to enhance customer experiences and building long-term strategies for customer acquisition.